Privacy Policy

Effective Date: 11/09/2025

StudySearch (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or submit your details to us.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:
- When you book an appointment or consultation, we collect your name, email address, phone number, and any details you choose to share.
- When you sign up for updates or request course information, we may collect similar details.
Automatically Collected Information:
- We use Google Analytics to collect information about how you use our website, such as your IP address, browser type, pages visited, and time spent on the site.
- This helps us improve our website and services.

2. How We Use Your Information

We use your information for:

Providing and managing our services (such as processing your appointment requests).
Responding to your inquiries and requests.
Improving our website and user experience through analytics.
Sending you relevant updates, newsletters, or offers (if you opt in).

3. Data Protection & Security

All personal information you submit through appointment forms is stored securely.
We do not sell, rent, or trade your personal data to third parties.
Access to personal information is restricted to authorized StudySearch staff.
We use reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

4. Data Retention

Personal data collected for counselling appointments is deleted after the appointment has been fulfilled.
We keep data only as long as necessary to provide services and meet legal obligations.

5. Your Rights (GDPR)

As per the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access – You can request a copy of the personal data we hold about you.
Right to Rectification – You can ask us to correct any inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten) – You can request that we delete your personal data, either after the counselling appointment is fulfilled or at any time upon request.

To exercise these rights, please contact us at: privacy@studysearch.uk

6. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience.
Google Analytics cookies help us understand how visitors use our site.
You can control cookies through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

StudySearch
Email: privacy@studysearch.uk